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Conflict Resolution Online

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Price: $35.20 (Inc. GST)

Conflict is inevitable, but it is manageable. This program is designed to improve conflict resolution skills by examining what conflict is and how it affects people. Participants will explore positive and negative conflicts and decide how conflict can be dealt with in both work and personal life. The program will provide some basic communication strategies and will promote the development of negotiation and influencing skills.

Group-Bookings Online Learning
Individual &
Group Bookings
Online
Learning

Course Content

  • What is conflict?
  • Strategies for managing conflict
  • Personal styles of conflict management
  • Active listening and questioning techniques
  • Negotiating
  • Assertiveness techniques
  • Building solutions to conflict situations.

Who Will Benefit

Anyone who feels that their response to conflict situations could be improved including managers, project managers, supervisors or HR managers.

Course Duration

This is an online course and it is expected to take 1 hour to complete

Course Requirements

This course requires no previous training or experience.

Bookings and Reservations

Address: Unit 5, 12-14 Baretta Road
Phone: (08) 9309 4722
Email: sales@skillsforce.com.au

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Skills Force Australia
ABN: 48 156 593 690
RTO Code: 52534

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