Phishing attacks are one of the most common and effective cyber threats facing individuals and businesses today. Emails, text messages, phone calls, and fake websites are increasingly sophisticated — making it easier than ever to be tricked into revealing sensitive information.
This online course teaches you how phishing attacks work, how to spot warning signs, and how to respond safely. You’ll learn how cybercriminals manipulate people through urgency, fear, and trust, and how to protect your personal, financial, and work-related information.
Designed for everyday users and workplaces alike, this course provides practical, real-world guidance you can apply immediately to reduce your cyber risk.
What You’ll Learn (Learning Outcomes)
By completing this course, you will be able to:
Understand what phishing attacks are and how they work
Identify common types of phishing (email, SMS, phone, and online scams)
Recognise warning signs and red flags in phishing messages
Understand how attackers use social engineering techniques
Protect personal and workplace information from cyber threats
Respond appropriately if you receive or suspect a phishing attempt
Reduce the risk of identity theft, financial loss, and data breaches
Course Inclusions
This course includes:
Online, self-paced learning
Clear explanations of phishing and social engineering tactics
Realistic phishing examples and scenarios
Practical tips for recognising suspicious messages
Guidance on safe online behaviour
Workplace-relevant cyber awareness content
24/7 online access (study anytime, anywhere)
Who This Course Is For
This course is suitable for:
Employees in any industry
Office and remote workers
Individuals wanting to improve personal cyber safety
Small business owners
Anyone who uses email, mobile phones, or the internet
No technical or cybersecurity background is required.
Certification:
Upon completion, participants will be presented with a Certificate of Completion.
Course Duration:
Allow up to 30 minutes
Pre-Requisites:
There are no pre-requisites required for this course.


